ACCOUNT PROTECTION
Important Safety Tips for Users
1. Protect Passwords and Login Details
Use a strong, unique password for every
service. Do not reuse passwords from
email, banking or social accounts.
Never share your password, OTP, UPI PIN,
card PIN, recovery code or authentication
code with another person, even if they
claim to be support staff.
2. Verify Websites and Links
Check the spelling of a website address
before entering credentials. Be cautious
of shortened URLs, lookalike domains,
unexpected redirects and links received
from unknown people.
A padlock or HTTPS connection does not
by itself prove that a website is genuine.
Verify the provider and destination
independently.
3. APK and App Download Safety
Install Android applications only from
a source that you have independently
verified as legitimate. Check the
publisher, app name, version, permissions
and update source.
Avoid modified APKs, unknown download
portals and files sent through unsolicited
messages. Do not disable device security
protections to install an untrusted file.
4. P2P Transaction Precautions
Before confirming a P2P transaction,
review the amount, recipient details,
payment method, instructions, fees
and cancellation or dispute rules.
Confirm incoming funds in your own
bank or payment application. Do not
rely only on screenshots, messages
or receipts supplied by another participant.
5. Deposit and Withdrawal Awareness
Verify payment destinations and
withdrawal details through the provider's
trusted interface. Understand minimum
and maximum limits, processing times,
fees and refund conditions before proceeding.
Do not pay an unexpected extra fee
or transfer additional funds to an
unknown person who claims they can
release a pending withdrawal.
6. Recognize Common Scams
Watch for fake support agents,
impersonation accounts, phishing pages,
fake payment screenshots, remote-access
app requests and promises of
guaranteed earnings.
Be suspicious of urgency, threats,
secret instructions or requests to
move a conversation away from
verified support channels.
7. Secure Your Device
Keep your phone, browser and security
software updated. Use a screen lock
and avoid installing apps from
unknown sources.
Do not allow unknown people to control
your device remotely. Review app
permissions and remove applications
that you do not recognize or trust.
8. Keep Transaction Records
Save relevant transaction IDs, dates,
amounts, receipts and communications.
Review your account and payment
activity regularly.
If something appears incorrect,
contact the relevant provider through
a verified channel promptly and
preserve evidence.
9. If You Suspect Fraud
Stop communicating with the suspected
fraudster and do not send additional
money or disclose more information.
Contact your bank or payment provider
promptly if a payment or financial
account may be affected.
In India, you can report suspected
cyber financial fraud through the
National Cyber Crime Reporting Portal:
cybercrime.gov.in
or call the cybercrime helpline 1930.
Retain your complaint reference.
10. Important Reminder
No website guide can eliminate every
online risk. Evaluate each service
independently, read its current
terms and make cautious decisions.
This page is general safety information
and is not official Lakshmipay
security support.